Lines open from 9:00am to 5:30pm Monday to Friday.
On all items over £50
except for Furniture.
See Terms & Conditions.
Free In-Store Collection Leeds Cross Gates Store Only
To enable our customers to pick up goods at their convenience we have introduced a free In-store Collection Service from our main Cross Gates store in Leeds.
Goods must have been purchased via the Internet and Chiltern Mills will contact you to arrange a convenient time to call in and pick up the goods.
To protect the customer, any person will only be able to take the goods away if:
- They produce the invoice that has been sent by email when the order was placed.
- They have requested that the goods will be picked up in store.
- They have arranged a specific time to pick up the goods.
- They bring in the credit card that they have ordered the goods with.
The address on the bills should match the address where the card is registered to not the delivery address.
The person will have to sign for the goods and confirm that they have accepted the normal terms and conditions that appear on the web site.
Collecting goods from Chiltern Mills other stores
We may be able to arrange for some goods to be picked up via one of our other retail stores.
Please contact us by Email at email@example.com or call 0113 2840655.
Using the Alteration Service and then picking up goods in the store
If you are picking up Blinds, Curtains, Net and Voiles that have been altered under your request then no refund shall be available so it is essential to check all goods after they have been first given to you and before you leave the store.