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If you are wondering when your order will arrive or would like to change or cancel your order, you may. You can do so by clicking on my account, if you can't find the information you need on our website, you can E-mail us at info@chilternmills.co.uk.

We will endeavour to get back to you within 48 hours however if you E-mail over the week-end there may be a delay in our response as Monday is always our busiest day.

If you have not received a response after these timescales check your anti-spam filter on your e-mail program as it may have prevented our response from getting to you.

If you desperately need to speak to somebody either regarding an order or the availability of extra items, you can contact a customer service representative on 0113 2840655 between 9:00am - 5:00pm Monday to Friday. If you reach the voicemail please leave a message and we will get back to you as soon as possible.

We accept the following: Mastercard, Visa, Maestro, Solo, Delta, Visa Electron - secured by Thawte, Internet delivery is safe
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Reg Office: Chiltern Mills Limited, Seafox Court, Sherburn-in-Elmet, Leeds, LS25 6PL